Working with Vendors

Yale’s Web Accessibility Policy covers any University Website that conducts university business. Often, these websites or applications are purchased from vendors or vendors provide services related to the design or development of such websites. Site owners will be responsible for ensuring that vendors are aware of Yale’s accessibility requirements and follow through on commitments involving  accessibility.

When purchasing or otherwise acquiring a website or web application, fill out the Web or Technology Procurement Updates Form. Doing so will provide the ITS Digital Accessibility team information that will help them advise Procurement while negotiating accessibility commitments from vendors.

Yale provides support for site owners as they work with vendors to ensure accessibility. Review Yale’s guidance for raising accessibility as a concern, and contact ITS at accessibility@yale.edu if you would like further support.

When issuing an RFP or negotiating a contract, please use Yale’s approved accessibility language.