We are the Usability & Accessibility Team

We’re here to help you create digital experiences that work for everyone. Whether you’re designing a new website, developing an application, or reviewing content, our team works to support Yale’s digital goals.

The Usability side helps you understand your audience through research and testing, ensuring your design decisions are intuitive, effective, and user-centered. The Accessibility side focuses on making sure your digital tools and content can be used by people of all abilities, offering guidance on best practices, tools, and compliance with Yale’s accessibility standards.

We provide expert consultations, resources, and training to help you design, build, and maintain inclusive and user-friendly digital experiences.

UX and Accessibility represented in icons (brain, clicking, checkboxes)

Usability Consulting and Research

ITS offers UI, web, and app consultations to help Yale departments enhance user experience and meet Yale standards.

Learn More About Usability Consulting

Accessibility Consulting

ITS Accessibility Consulting helps create accessible websites, apps, content, and works with vendors to meet Yale standards.

Learn More About Accessibility Consulting

We’re Here to Help

Whether you have a question, feedback about our new website, or need support from our IT community, we’d love to hear from you. Reach out and the right team member will get back to you as soon as possible.

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Contact Us