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This site is a resource to help make Yale’s web projects successful, usable, and accessible. We strongly recommend planning for ease of use and accessibility in all projects, so that they will deliver value to all audiences.
We update our resources frequently. If you have an questions, email ux@yale.edu (link sends e-mail) for usability concerns, or accessibility@yale.edu (link sends e-mail) for accessibility concerns.
Understanding Your User
Understanding what users hope to get out of your sites
Usability Best Practices
Design considerations for making sure your sites meet user needs
Usability Evaluation
Validating whether sites and designs are actually easy to use
Web Accessibility
Technical resources for ensuring sites can be used by everyone, regardless of impairment